Shop Policies

Shop policies

In stock orders are given 3-5 business days to ship out to assure for quality and proper packaging of items.

Custom order items take approximately 2-3 weeks to complete depending on the complexity of the order. Custom orders will be paid for in advance, as I run a small in-home business and do not keep all color options of material on hand. 

I am happy to customize your product by hand painting it. Ask me to see examples of my painting work. I currently hand paint the eyes on the models where it applies. I paint more details on some models depending on the need. 

Bulk orders are available for most items! I am happy to discuss pricing and options with you, just send me an e-mail and we can discuss it. Bulk orders are a minimum order of 10 of the same color item. I have completed bulk orders for 150 items, and I am happy to work with you on your needs. 

Returns and exchanges allowed within 30 days of purchase. I am proud of the quality of my items and do not expect breakages to occur for you, but shipping services don't always take care of their packages no matter how well we pad the items. So let us know if an issue has occurred in transit and we will be happy to make it right!